Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 US CS229 (USCS229)
BAH

BAH
US
USCS229 Member since 2018 9 posts
BAH
Posted: Dec 17, 2018
Last activity: Dec 19, 2018
Posted: 17 Dec 2018 10:00 EST
Last activity: 19 Dec 2018 4:09 EST
Closed

Readonly access to My Support Portal

Hi, Would Pega be able to provide read-only access to some of the users on a account to MSP (my support portal), to check status of SRs and not to create/modify them? Thanks!

To see attachments, please log in.

Posted: 5 years ago
Posted: 18 Dec 2018 5:00 EST
Visweswara Rao Lammata (VisweswaraRaoL)
PEGA
Senior Manager, Pega Operations Center
Pegasystems Inc.
IN

Sridhar, we dont have this feature in our system.  We will check the feasibility of this with  MSP (My Support Portal) product owner and update you.

To see attachments, please log in.
Posted: 5 years ago
Posted: 19 Dec 2018 4:09 EST
Julian Skellett (SKELJ)
PEGA
Principal Software Engineer
PEG
GB

Sridhar, 

Thank you for your feedback. 

Although a read-only access option to My Support Portal is not currently available, it is something that will be considered as a future enhancement.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice