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Question

 Yoke Wei Yip (Yoke Wei)
PEGA
Senior Client Success Manager
Pegasystems Inc.
SG
Yoke Wei Member since 2022 7 posts
PEGA
Posted: Mar 14, 2022
Last activity: Mar 14, 2022
Posted: 14 Mar 2022 0:35 EDT
Last activity: 14 Mar 2022 2:01 EDT
Closed
Solved

How can a client get access to My Support Portal

What are the steps to enable a client to get access to My Support Portal? 

 

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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 14 Mar 2022 1:40 EDT
Updated: 14 Mar 2022 2:01 EDT
Kamineni Surya Prakash (Kamineni Surya )
T- Systems ICT Private Limited
Kamineni Surya Prakash
T- Systems ICT Private Limited
IN

@Yoke Wei , No we cannot,we need to check with pega practice team or coe team or higher management.

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Posted: 2 years ago
Posted: 14 Mar 2022 1:15 EDT
Kamineni Surya Prakash (Kamineni Surya )
T- Systems ICT Private Limited
Kamineni Surya Prakash
T- Systems ICT Private Limited
IN

Hi @yipy1, Each organization will have Pega administrator account for my support portal. They have to provide their employees with the access.

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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 14 Mar 2022 1:40 EDT
Updated: 14 Mar 2022 2:01 EDT
Kamineni Surya Prakash (Kamineni Surya )
T- Systems ICT Private Limited
Kamineni Surya Prakash
T- Systems ICT Private Limited
IN

@Yoke Wei , No we cannot,we need to check with pega practice team or coe team or higher management.

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