Question
Queue Processor Total Attempts Count
Hi ,
I have a requirement to send a notification to a DL after all Max attempts are completed in a dedicated queue processor . How can i get the count of retries during execution of queue processor activity .
I can see pzAttempts property in queue Item XML in admin studio , but in which page does this property be available , its not there in primary page .
Thanks.
Accepted Solution
@Adithya_Acharya - you can build a function utility to extract the value from the pzExecutionMetadata and call it in the context of your QP execution activity.
PublicAPI papi = ThreadContainer.get().getPublicAPI(); ParameterPage ppg= papi.getParameterPage(); ClipboardPage cpg = ppg.getPage("pzExecutionMetadata"); ppg.put("RC",cpg.getInteger("pzAttempts"));
use param.RC for notificaiton logic.
No , I could not find any way to identify this , one option is to save the count in the primary page , so that we can access it when QP runs the next attempt.
Could you please tell is there any OOTB Page in which that will be available ? Since its visible in queue entry XML i believe it should be present in some page when QP runs .
Hi Shibesh,
If your requirement is to send notification after the retry attempt then wrote Job Scheduler to pick items from broken Q and send notifications for those cases. We followed this approach.
Else other option is to store the count on Case (if acquiring lock is not an issue) , if you cannot hold the lock then you will have to create Data Type to hold the retry count .
@Adithya_Acharya Any we found an OOTB or any solution to this? We also have a similar requirement. Need to know in the QP activity that we are doing the last retry (i.e. current retry counter=max attempts)
@Will Cho For similar requirement, we are capturing the retry count in the processed object and compare it against a DSS value before initiating the additional process on it (like notification in your scenario). We were not able to identify an OOTB feature to handle the requirement.
@AMARAN84 Thanks for the update. We also ended up using DSS to store a max attempt and reference that in activity. We set the max attempt in QP to a large number like 1000 so that this won't interrupt the DSS value. We submitted a Feedback item and Pega should make the max attempt count in QP available in Tracer in a future version after 8.4.1.
Accepted Solution
@Adithya_Acharya - you can build a function utility to extract the value from the pzExecutionMetadata and call it in the context of your QP execution activity.
PublicAPI papi = ThreadContainer.get().getPublicAPI(); ParameterPage ppg= papi.getParameterPage(); ClipboardPage cpg = ppg.getPage("pzExecutionMetadata"); ppg.put("RC",cpg.getInteger("pzAttempts"));
use param.RC for notificaiton logic.