I am facing issue in UAT environment where I am queuing items in queue processor via an email listener. But the queued items are not getting processed. But the same queue processor is working fine in lower environments i.e. Dev and SIT. The items remains in scheduled state without getting into ready for process or broken stage.
Also, I have checked the stream node and it is working fine, checked the PegaRules log and seeing no issues related to queue processor.
So, related to it, can you please suggest what I can check to resolve this issue?
***Edited by Moderator Marissa to update Capability tags****
@HemantK1 : FYI, as an update, I have found that pzDelayedQueueProcessorSchedule Job scheduler is not working which makes the delayed queue processor items to ready to process. But I still need to know why this Job scheduler is not working. This Pega OOTB job scheduler.
I really appreciate if anyone shares their inputs
Posted: 6 months ago
Posted: 31 Jan 2022 4:34 EST
Mert Caldag (Mcldg)
Pega Senior System Architect