PRPC 62sp2: Exposed a screen flow using IAC - Next and actions buttons are not working
Hi Team,
Environment : PRPC 62SP2
We are trying to expose a screen flow created in PRPC 62sp2 through IAC into an Angular JS application.
We were able to expose it however the "Next" and "Actions" buttons are not functioning.
I tried capturing fiddler trace for the clicks and profiling using IE F12 debugger. There is no event trigger.
Could you please help.
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated SR, I see that SA-21065 "Local actions and Buttons are not working in the application" was created. Please reference that SA if you have the same question.
Pegasystems Inc.
US
are you using url encryption in your gadget? If yes, this article might help: https://community.pega.com/support/support-articles/screen-flow-previous-button-not-responding-obfuscated-iac. Also your prpc/iac are really old, the solution might not help (this article is for pega 7.1.6). Ultimately, if you can replicate your scenario all the time, create a SR for further investigation if needed.
Virtusa IT Consulting
AE
Hi Abdul and Kevin,
There is an SR-A19311 being followed for the reported behaviour by one of Abdul's colleague.
As reported in SR and confirmed on screen share session, we have identified that on click of next button or use of any local action, the following script errors appear.
1. Script error : Access is denied
2. Object doesn't support property or method '_init error'
3. Cross-Origin Request Blocked : Access-Control-Allow-origin
Hence I suscpect that this is a 'Same-origin' policy issue, for the reason being the gadget called in a index.html is neither deployed at PRPC server nor at PRGateway hosts, hence even if we try to use direct '/PRServlet' URL as for gateway JS parameter it is able render the UI but doesn't respond to any actions.
Providing URL details to get an idea of servers, (to keep the URLs confidential I have masked the port numbers and hostnames, However port numbers and host names are different for each implementation as below):
Hi Abdul and Kevin,
There is an SR-A19311 being followed for the reported behaviour by one of Abdul's colleague.
As reported in SR and confirmed on screen share session, we have identified that on click of next button or use of any local action, the following script errors appear.
1. Script error : Access is denied
2. Object doesn't support property or method '_init error'
3. Cross-Origin Request Blocked : Access-Control-Allow-origin
Hence I suscpect that this is a 'Same-origin' policy issue, for the reason being the gadget called in a index.html is neither deployed at PRPC server nor at PRGateway hosts, hence even if we try to use direct '/PRServlet' URL as for gateway JS parameter it is able render the UI but doesn't respond to any actions.
Providing URL details to get an idea of servers, (to keep the URLs confidential I have masked the port numbers and hostnames, However port numbers and host names are different for each implementation as below):
PRPC server URL: http://host1prpcserver:AXXXX/prweb/PRServlet/
Gadget host URL: http://host2gadget:BXXXX/pcstatic/secure/index.html?EID=XXXXX
Gateway URL : http://host3prgateway:CXXXXX/prgateway/PRPCGateway
I have discussed with one of Abdul's colleague and suggested to keep the gadget files at consumer/client side where 'PRGateway' is deployed and looking forward to their reply by tomorrow Tuesday (03/07).
Thanks,
Habeeb Baig
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated SR, I see that SA-21065 "Local actions and Buttons are not working in the application" was created. Please reference that SA if you have the same question.