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 David Allaway (PEGAISAPDJA) Aegon Uk Solution Delivery Centre Manager (PEGA & Integration)
Aegon Uk
GB
PEGAISAPDJA Member since 2011 3 posts
Aegon Uk
Posted: March 27, 2020
Last activity: June 14, 2021
Posted: 27 Mar 2020 6:30 EDT
Last activity: 14 Jun 2021 7:38 EDT
Closed

pr_operator location

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We have a requirement to be able to filter our existing reports by location i.e. work completed, work outstanding etc but pr_operator does not have a location field

How would anyone suggest we do this? 

Thanks

***Edited by Moderator: Pallavi to update platform capability tags***  

Pega Customer Service 7.31 Project Delivery Reporting Financial Services Project Manager
Posted: 2 years ago
Updated: 1 year ago
Posted: 27 Mar 2020 8:12 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (pavan3753) JP Morgan Chase & Co. Team Leader
JP Morgan Chase & Co.
IN
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Yes, it doesn't have the location field. But can we use "pyDefaultTimeZone" as it gives the city list to achieve the above requirement.?

If we need to have a new field for saving location in the operator form, please find the below article which is similar to this use case.

https://collaborate.pega.com/question/how-add-employee-id-one-field-operator-form

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