Question
Shuurgan
CN
Last activity: 3 Feb 2025 7:52 EST
Problems with web pages not being recognized correctly
When targeting a webpage in Pega Robot Studio, I encounter an issue where the already targeted webpage sometimes becomes unrecognizable. However, if I re-target it, an error appears as shown in the picture. This webpage is opened on top of the main webpage, so could this be related? I have successfully targeted it once, so I believe both webpages can be recognized simultaneously. Perhaps my understanding is incorrect?thank you.
BAO
Pegasystems Inc.
US
@BAOX17175074This may require working with support so that they can see the page live and help assist in determining the issue. If you do open a support request, please list the INC here. Before you interrogate the second page, click the Refresh Matching button for the first page to see if it is in a weird state. If this un-matches the first page, then try interrogating the second page and see if you get the same error. If you do, it means there is something complex with that page that I'd need to see live. If it works though, it likely means your match rules for the first page might be inaccurate. You may need to loosen them a little so that the refresh matching allows it to stay matched.