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Question

 kiran kulkarni (kirank56)
Techmahindra

Techmahindra
IN
kirank56 Member since 2019 1 post
Techmahindra
Posted: Nov 12, 2019
Last activity: Nov 13, 2019
Posted: 12 Nov 2019 10:21 EST
Last activity: 13 Nov 2019 0:10 EST
Closed

Pega server taking too much time for start up (2 hours)

Hi,

I have installed pega 8.3 personal edition. When i start the server by clicking on the icon pega start it takes approximatre 2 hours. then i am able to see login screen. But when i enter credentials i wont be able to login.

So kindly guide me regarding how to proceed.

Thanks,

Kiran kulkarni

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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System Administration

  • Ramya Jayaraman Mahendar Potharaju Idris Khan
Posted: 5 years ago
Posted: 12 Nov 2019 10:41 EST
Laurence Brannigan (LaurenceB_GCS)
PEGA
Senior Software Solutions Engineer
PEG
GB

I've not installed personal edition for about 8 years, so I can't help you with any specifics there.

 

But as a general point for starting slow nodes, I'd enabled the Global DB trace (to see if the problem is with a slow DB). You should hopefully be able to do this by adding the following to your prconfig.xml file: -

 

<env name="database/dumpstats" value="true" />
<env name="database/traceEvents" value="preparedStatementUpdate;preparedStatementQuery;preparedStatement" />
<env name="alerts/database/operationTimeThreshold/suppressInserts" value="false" />
 
 
This should produce a dbOperations file in the Pega Temp directory under StaticContent/global/ServiceExport
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Posted: 5 years ago
Posted: 12 Nov 2019 13:03 EST
Gireesh Vetsa (GireeshV8858)
Decision Consultant Solutions
Lead System Architect & CDH Consultant
Decision Consultant Solutions
GB

Observe the start up log entries of the server and see which operation is taking more time to narrow down the issue.

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