Question
Evonsys
US
Last activity: 23 Mar 2022 15:21 EDT
Pega Runtime shutdown without any notification
Our production runtime went offline without any notification. Does anybody know the reason for this exception? This is last exception has thrown before runtime stop responding.
Current runtime version is; Proprietary information hidden
***Edited by Moderator Marissa to update Support Case Details***
Accepted Solution
Updated: 23 Mar 2022 15:21 EDT
Evonsys
US
@MarissaRogers This issue is resolved after upgrading current runtime to it’s latest. Please go ahead and resolve this post.
Pegasystems Inc.
US
@HemachandraI I believe more analysis is needed. I would suggest that you open a support case as our support team can examine logs with you and understand specifically what is happening with your solution.
Evonsys
US
@ThomasSasnett Thanks for checking this post. Incident INC-184760 being created for further analysis
Pegasystems Inc.
US
Please let us know the Support Case ID when you open it so that we may track for you.
Thank you!
Evonsys
US
@MarissaRogers Thanks for checking this post. Incident INC-184760 being created for further analysis.
Accepted Solution
Updated: 23 Mar 2022 15:21 EDT
Evonsys
US
@MarissaRogers This issue is resolved after upgrading current runtime to it’s latest. Please go ahead and resolve this post.