Issue on pega case update upon termination runtime
Hi, we have an issue regarding the Pega case update.
Pega version: Version 19
Requirements:
If the credentials is invalid, the bot will do the following:
- Update case property
- SetCompletionStatus of RobotActivity (SetCompletionStatus = DidNotComplete)
- Terminate robotic runtime
Problem:
- The changes or update in the property and setting of completion status of the status were not committed. Status were not committed upon termination of the robotic runtime.
We have tried using asynchronous automation link to terminate the runtime, set shutdown config to <WaitForAutomations> and using C# script to force terminate.
Does anybody know any other solution we can try?
Thank you!
***Edited by Moderator: Pallavi to update Support Case details***