Question
Bankofamerica.com
IN
Last activity: 11 Apr 2019 9:13 EDT
Pega Robotics Runtime is not openning
I have installed Pega Robotics runtime 8.0 1105.0 in HVD machine. when i tried open the Runtime,
i could see "Connecting to Server" Popup message. After that Pega Robotics Runtime process got closed.
Can you please check and advise on this.
Pegasystems Inc.
US
If you are configured to use Robot Manager and you have no packages assigned, Runtime will shut down. I suspect that you have not assigned the package to this user (or bot).
Bankofamerica.com
IN
I have not configured to use Robot manager. I have installed only runtime. we are going to use it as RDA .
We will open the runtime and select the deployment file and run the automation.
Can you please check and advise on this
Pegasystems Inc.
US
Please attach the following files;
- %AppData%\OpenSpan\RuntimeConfig.xml
- %ProgramData%\OpenSpan\CommonConfig.xml
In addition, please provide the shortcut you are using to launch Runtime if you have updated it.