Question
Banco Múltiple Bhd León SA
DO
Last activity: 31 Jan 2025 10:56 EST
Pega Robotic 22.1.38 installation failed
Good morning,
We are presenting an error when we tried to install Pega Robotic Studio 22.1.38, the message says that Pega Native Foundation have failed to install contact your support or vendor:
We have tried in different machines in order to see if this is presented only in a specific environment, we successfully installed in two machines, but we need to keep installing the software in the other development machines.
Regards,
Pegasystems Inc.
US
I would try the following;
Check to see if the Pega Notification Manager Service is running. If it is, stop it. After that, try uninstalling any other Pega Robotics software first. Also, make sure you are running the install as an administrator. If that doesn't work, then you might try installing the Pega Native Foundation on its own from the command line.
PegaNativeFoundationSetup.exe /qn+ /L*v PNFInstallLog.txt APPDIR="C:\Program Files (x86)\Pegasystems\Pega Native Foundation"
You can run this and get a log output that may help to identify the reason.