Question
Bank Of America Merrill Lynch
SG
Last activity: 20 Jan 2019 20:48 EST
Pega Openspan issue while opening IE Popup in background mode.
Hi Pega Team,
We are using Pega openspan RPA to access IE Application. The openspan file is called using the Windows Scheduler.
In windows scheduler we are using "Running as logged on or not" option so that IE application is called as background process.
With this setup we are able to connect with the IE application. But when we try to open the popup of the IE Application it fails.
Kindly advice how do we open the IE popup in background mode ("Running as logged on or not" option).
Thanks & Regards
Rajesh Mulani.
***Edited by Moderator Marissa to update platform capability tags****
Accepted Solution
Pegasystems Inc.
US
Rajesh - Internet Explorer may not generate a GUI interface for the popup if the system is not actually logged in. Check this Microsoft article - https://docs.microsoft.com/en-us/windows/desktop/com/interactive-user
Pega Robotics works the same as a user would. If there is no interface for the user, just the same, the user can't work with it either.
Try searching for a way to have the system keep the GUI interface if you want this to operate correctly (have an active login).
Accepted Solution
Pegasystems Inc.
US
Rajesh - Internet Explorer may not generate a GUI interface for the popup if the system is not actually logged in. Check this Microsoft article - https://docs.microsoft.com/en-us/windows/desktop/com/interactive-user
Pega Robotics works the same as a user would. If there is no interface for the user, just the same, the user can't work with it either.
Try searching for a way to have the system keep the GUI interface if you want this to operate correctly (have an active login).