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Question

 Akkamahadevi Hesarur (AkkuH) CommonWealth Bank Australia Senior Software Engineer
CommonWealth Bank Australia
IN
AkkuH Member since 2014 27 posts
CommonWealth Bank Australia
Posted: Aug 11, 2022
Last activity: Aug 12, 2022
Posted: 11 Aug 2022 1:24 EDT
Last activity: 12 Aug 2022 10:33 EDT
Closed

Pega OCR component Installation

Hi Team,

We are tying to extract text from image based pdf use Pega -OCR Component. But we are seeing the error

ABBYY Text Extractor error: Internal program error: 
com.abbyy.FREngine.EngineException: Internal program error: 
	at com.abbyy.FREngine.IEngine.CreateDocumentProcessingParams(Native Method) ~[pega.ocr.component.jar:?] 

File Name and Base 64 value are passed correctly. Has anyone faced similar issue, need help on this

***Edited by Moderator: Pooja Gadige to add capability tags***
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Pega Platform 8.5.1 Email Chat and Messaging Low-Code App Development Installation and Deployment Financial Services System Architect

Posted: 2 years ago
Posted: 12 Aug 2022 10:33 EDT
Phil Shannon (PhilipShannon) PEGA Principal Software Engineer, EIS
Pegasystems Inc.
US

@AkkuH

Haven't found much to work with for this exact error. 

Did find some info about the ABBYY FineReader Engine (com.abbyy.FREngine) and PDF's:

The PDF without embedded fonts can be opened and read successfully only on the systems which do have the referenced fonts.

For further compatibility, we strongly advise against the creation of PDFs which are intended to be distributed among different environments without the embedded fonts.

From Some PDF's become unreadable at the ABBYY community site

Question for you: Do you know if these PDF's have embedded fonts or not?

thank you

 

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