Extraction is not working in PEGA OCR Component as expected
Hi,
We've followed the installation guide to set up the Pega OCR Component. Currently, we're testing the functionality by sending an image to an email listener and verifying if the content within the image is successfully extracted. However, we encountered an error in the log file. Does anyone have insights into resolving this issue?
Hi,
We've followed the installation guide to set up the Pega OCR Component. Currently, we're testing the functionality by sending an image to an email listener and verifying if the content within the image is successfully extracted. However, we encountered an error in the log file. Does anyone have insights into resolving this issue?
2024-05-17 20:19:53,982 [gine-single-thread-0] [ ] [ ] [ ] (or.Data_AbbyyFineReader.Action) ERROR - ABBYY Text Extractor error: Internal program error: Src/Cache/CacheImpl.cpp, 556. com.abbyy.FREngine.EngineException: Internal program error: Src/Cache/CacheImpl.cpp, 556. at com.abbyy.FREngine.IFRDocument.Process(Native Method) ~[pega.ocr.component.jar:?] at com.pegarules.generated.activity.ra_action_abbyytextextractor_63d7a9c7c75f454954ee19d8e3a46f9d$1.execute(ra_action_abbyytextextractor_63d7a9c7c75f454954ee19d8e3a46f9d.java:494) ~[?:?] at com.pega.platform.abbyy.AbbyyEngineAccessor.lambda$runJob$1(AbbyyEngineAccessor.java:108) ~[pega.ocr.component.jar:?] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) ~[?:1.8.0_131] at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[?:1.8.0_131] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_131] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_131] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_131]