Question
Cigna
US
Last activity: 26 Jul 2022 3:29 EDT
Pega Differ tool not available
Hi, I dont see anything related to missing Pega differ tool and not sure where i can find it. Does anyone know where i can find it? Please share if you are aware, i am trying to compare 2 tracer files. Thank you.
Updated: 25 Jul 2022 14:12 EDT
Infosys Limited
IN
If you want to compare two tracer files then you need PegaTracer viewer tool which is implemented by Pega. You can download it from the below link.
https://github.com/pegasystems/pega-tracerviewer
Cigna
US
@P.Siva.Praveen Ok, I have tried that option too and downloaded Pega-TracerViewer 3.4.1 file but it doesnt work for me for some reason. I have unzipped the file and double clicked pega-tracerviewer-3.4.1 file but it doesnt open.
Updated: 26 Jul 2022 2:49 EDT
Infosys Limited
IN
Is Java installed in your machine? This software requires Java. If installed please set the Java related environmental variables and run the tracerviewer batch file.
You can also go through the below video which demonstrate on how to use the tracer viewer tool.
https://support.pega.com/discussion/video-support-guide-how-use-pega-tracerviewer-20