The Pega Community My Organisation page is unusable
The MyOrganisation page is almost unusable. It takes ages (minutes) to load. There seems to be something that is not loading right below the tiles where the number of certificates, consultants, etc are. (see screenshot)
Similarly, the "Find a Pro" new feature wouldn't load at all. If I click on the user profile of a colleague of mine, that doesn't load either.
+1) I can't see where can I keep track of exams passed that are not yielding a certificate right away (LSA Readiness and Architecture).
***Edited by Moderator: Pallavi to update platform capability tags***
Accepted Solution
Pegasystems Inc.
ES
Hi Ervin,
Our tech tried replicating the issue with the time-out but were unable to. Is it possible that this could be related to internet speed? Have you tried using "Find a Community Member" from a different computer with a different internet connection? Please let us know.
Thanks!
Charlie
Updated: 28 Jan 2019 6:20 EST
Pegasystems Inc.
IN
Hi @ErvinL46 ,
Sorry to know you are facing issues browsing the website.
Few of the steps you could try before writing to the support team would be-
- Try in a different browser
- Re-login to check if it works
- Delete cookies from the browser
If the above fail, do make use of the feedback button to share your feedback. Your description will be routed to the appropriate person. You may also write to [email protected]
For information on certifications, please fill this form.
Thanks!
Pegasystems Inc.
ES
Dear Ervin,
Thank you very much for your candid feedback. We are aware of the long load times on My Organization, and are currently working on a new version that is expected to launch at the end of February. Built entirely on the latest version of the Pega Platform, the new version of My Organization promises to be much faster, as it will no longer be a Drupal mashup. Stay tuned for updates.
Regarding your other two issues:
1. Can you please describe what happened when you tried to access Find a Community Member (formerly called Find a Pega Pro)? The screen shot didn't come across properly, so can you please email it to me at [email protected]?
2. @ronczik ... could you please help out Ervin with the following issue: "I can't see where can I keep track of exams passed that are not yielding a certificate right away (LSA Readiness and Architecture)." @czikr
Thanks for your patience.
Best regards,
Charlie Keating
Senior Program Manager, Digital Programs
Saltech Consulting
HU
Thanks the help Charlie.
The Mashup does work for me (although it's still slow). Looking forward to the changes.
Regarding "Find a Community Member" -> For me it simply times out every time I try to use it. Similarly, if I'd like to open my or a colleague's profile.
Pegasystems Inc.
ES
Hi Ervin,
Not sure why "Find a Community Member" and Profile are timing out on you.
@JakeBrown ... is this something you can help out with?
Thanks,
Charlie
Accepted Solution
Pegasystems Inc.
ES
Hi Ervin,
Our tech tried replicating the issue with the time-out but were unable to. Is it possible that this could be related to internet speed? Have you tried using "Find a Community Member" from a different computer with a different internet connection? Please let us know.
Thanks!
Charlie
Saltech Consulting
HU
Hi Charlie,
It does work for me now. It didn't want to work on the day I reported it. I did have the same problem earlier, that's why I reported it. I checked other websites and I did not seem to have any connectivity problem when the dashboard wasn't working for me.
Best regards,
Ervin
Pegasystems Inc.
ES
Hi Ervin,
Thanks for the update. Sounds like everything is OK now then.
If you need anything else, please let us know!
Best regards,
Charlie
Pegasystems Inc.
US
Hi Ervin,
You should be able to find your achievements at the link below. If you've earned any achievements (certifications, badges, completed courses) that aren't listed there please let me know.
Link to your achievements: https://community.pega.com/achievements?regid=REG-227432
Best,
Ron Czik
Saltech Consulting
HU
Hi Ron,
Thanks, this is useful. However, I'm looking for this feature at the practice level. Is there something for the purpose?