Question
Trustmark
US
Last activity: 9 May 2025 10:46 EDT
Pega App Studio GenAI toggle
Hello,
how does turning on Generative AI toggle in Pega 23.1.3 help ? Is any data sent to another cloud provider.
Right now, the default GenAI provider is PegaAzureChat.
Thank you
Mohammed
Accepted Solution
Updated: 12 May 2025 4:36 EDT
Pegasystems Inc.
GB
@MohammedK17431166 please can you provide the documentation you are following?
Currently, Microsoft Azure OpenAI Service is the only GenAI cloud provider that Pega uses with the PegaAzureChat implementation. The documentation doesn't mention any alternative GenAI cloud providers being supported or available for use with Pega's GenAI capabilities.
Connecting to the generative AI provider in Pega Cloud
Pegasystems Inc. does not authorize using Pega GenAI outside Pega Cloud. Any unauthorized configuration of Pega GenAI outside Pega Cloud is not supported by Pega and should be expected to stop working in future versions of Pega Platform.
Pega 24.1 onwards:
Integrating client-managed deployments with Pega GenAI
Trustmark
US
What can we do with this enabled in App Studio and also there is a PegaRules settings for EnableGenerativeAI ?
if we provide data, is data sent to another cloud or does it stay within Pega Platform.
Pegasystems Inc.
GB
@MohammedK17431166 please read the documentation links provided.
Details about the Security side are also included if you navigate to the FAQ pages referenced in the main documentation.
Pega GenAI™ Frequently Asked Questions
