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Question

 dinesh m (dineshm97)
Tekclan Software Solutions

Tekclan Software Solutions
IN
dineshm97 Member since 2021 2 posts
Tekclan Software Solutions
Posted: Oct 30, 2023
Last activity: Nov 22, 2023
Posted: 30 Oct 2023 10:33 EDT
Last activity: 22 Nov 2023 13:42 EST
Closed
Solved

Pega App Factory Case Approval Issue

Can anyone help me out with this issue, I am getting this error during application approval in governors portal  

App factory issue

***Edited by Moderator Marije to add Capability tags***
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Pega Platform 8.6.3
Pega Platform
App Factory
Case Management
User Experience
Insurance
Healthcare and Life Sciences
System Architect

Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 8 Nov 2023 4:30 EST
Updated: 22 Nov 2023 13:42 EST
Pawel Piotrowski (piotp)
Pegasystems Inc.
Senior Principal Software Engineer, Services Engineering
Pegasystems Inc.
PL

Hi @dineshm97 This looks to be a problem on application level - Please check flow configuration in governors portal. The most common issues that ends in ProblemFlowWorkBasket are connected with wrong routing setup (e.g. operator / queue cannot be found) or missing connectors. This may also be caused by introducing broken changes in flow during application update. 

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