Pega 8.1.2 Upgrade, Field Value Error
Upgraded from Pega 7.2 to Pega 8.1.2; tested in Dev; deployed application in Pega 8.1.2 Integration environment; getting the following errors. It appears that conclusion cache is causing the issue. Could anyone had similar issue and appreciate if you could shed some light.
The Field Value with key value(s) @baseclass/pySortType/ASC does not exist
pyStatusCustomerSat: (XXX XXX)ClassKeyValidationFailed-InstanceNotFound Field Value Work-/pyStatusCustomerSat/New
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
US
removed dynamic system setting <env name="conclusioncache/fieldvalue/pruneatage" value="7200000" />; restarted. But still the issue exists.
Pegasystems Inc.
GB
Hi,
Also give give try with below solution.
TRUNCATE TABLE PR_SYS_APP_HIERARCHY_FLAT;
TRUNCATE TABLE PR_SYS_APP_RULESET_INDEX;
TRUNCATE TABLE PR_SYS_CLASS_ANCESTORS;
TRUNCATE TABLE PR_ASSEMBLEDCLASSES;
TRUNCATE TABLE PR4_RULE_SYSGEN;
TRUNCATE TABLE PR_SYS_APPCACHE_ENTRY;
TRUNCATE TABLE PR_SYS_APPCACHE_DEP;
TRUNCATE TABLE PR_SYS_APPCACHE_SHORTCUT;
TRUNCATE TABLE PR_SYS_CACHE_DEP;
TRUNCATE TABLE PR_SYS_CACHE_ENTRY;
TRUNCATE TABLE PR_SYS_CACHE_IMPL;
TRUNCATE TABLE PR_SYS_CACHE_DEP;
After truncating these tables, please perform the app restart after clearing the Pega Temp folder.
Regards,
Prakhar
Pegasystems Inc.
GB
Hi,
When you are facing this issue?
After login or while running any specific activity or report etc?
Suggestion here is to raise SR so that end to end analysis can be done.
Regards,
-Prakhar