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Question

 phillip morrow (phillipm5558)
Booz Allen

Booz Allen
US
phillipm5558 Member since 2019 2 posts
Booz Allen
Posted: Mar 12, 2019
Last activity: Mar 12, 2019
Posted: 12 Mar 2019 13:27 EDT
Last activity: 12 Mar 2019 14:42 EDT
Closed

Pega 8.1.2 SSO 500 response

Hello,

We are attempting to setup SAML 2.0 SSO with Pega 8.1.2 and receive an 500 error after sending the SAML request. I have pasted the error below, any help would be appreciated.

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Hello,

We are attempting to setup SAML 2.0 SSO with Pega 8.1.2 and receive an 500 error after sending the SAML request. I have pasted the error below, any help would be appreciated.

.pega.pegarules.pub.PRRuntimeError: PRRuntimeError 
	at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:713) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:489) ~[prprivate.jar:?] 
	at com.pega.pegarules.integration.engine.internal.RuleExecutionUtils.runServiceActivity(RuleExecutionUtils.java:436) ~[printegrint.jar:?] 
	at com.pega.pegarules.integration.engine.internal.services.ServiceAPI.runActivities(ServiceAPI.java:1928) ~[printegrint.jar:?] 
	at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:435) ~[prenginext.jar:?] 
	at sun.reflect.GeneratedMethodAccessor95.invoke(Unknown Source) ~[?:?] 
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_201] 
	at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_201] 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1377) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1109) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:963) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:361) ~[prenginext.jar:?] 
	at com.pega.pegarules.integration.engine.internal.services.StatelessServiceAPI.processRequest(StatelessServiceAPI.java:51) ~[printegrint.jar:?] 
	at com.pega.pegarules.integration.engine.internal.services.http.HTTPService.invoke(HTTPService.java:534) ~[printegrint.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:251) ~[prprivate.jar:?] 
	at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:275) ~[prpublic.jar:?] 
	at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:220) ~[prpublic.jar:?] 
	at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:712) ~[prwebj2ee.jar:?] 
	at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:398) ~[prwebj2ee.jar:?] 
	at sun.reflect.GeneratedMethodAccessor94.invoke(Unknown Source) ~[?:?] 
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_201] 
	at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_201] 
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap-8.1.2-340.jar:8.1.2-340] 
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap-8.1.2-340.jar:8.1.2-340] 
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api-8.1.2-340.jar:8.1.2-340] 
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ~[prbootstrap-api-8.1.2-340.jar:8.1.2-340] 
	at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:129) ~[prbootstrap-api-8.1.2-340.jar:8.1.2-340] 
	at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:100) ~[prbootstrap-api-8.1.2-340.jar:8.1.2-340] 
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:634) ~[servlet-api.jar:?] 
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741) ~[servlet-api.jar:?] 
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.14] 
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) ~[tomcat-websocket.jar:9.0.14] 
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:668) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) ~[catalina.jar:9.0.14] 
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) ~[catalina.jar:9.0.14] 
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408) ~[tomcat-coyote.jar:9.0.14] 
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) ~[tomcat-coyote.jar:9.0.14] 
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:834) ~[tomcat-coyote.jar:9.0.14] 
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1417) ~[tomcat-coyote.jar:9.0.14] 
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) ~[tomcat-coyote.jar:9.0.14] 
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_201] 
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_201] 
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-util.jar:9.0.14] 
	at java.lang.Thread.run(Thread.java:748) [?:1.8.0_201] 
Caused by: com.pega.pegarules.pub.PRRuntimeException: Error while executing SAML SSO flow : String index out of range: -1 
	at com.pega.pegarules.integration.engine.internal.sso.saml.SAMLv2ACSHandler.handleException(SAMLv2ACSHandler.java:122) ~[printegrint.jar:?] 
	at com.pega.pegarules.integration.engine.internal.sso.saml.SAMLv2ACSHandler.executePostBindingFlow(SAMLv2ACSHandler.java:437) ~[printegrint.jar:?] 
	at com.pega.pegarules.integration.engine.internal.sso.saml.SAMLv2ACSHandler.processSAMLResponse(SAMLv2ACSHandler.java:71) ~[printegrint.jar:?] 
	at com.pega.pegarules.integration.engine.internal.util.PRSAMLv2Utils.processSSOResponse(PRSAMLv2Utils.java:151) ~[printegrint.jar:?] 
	at com.pegarules.generated.activity.ra_action_pzassertionconsumerservicev2activity_27bebf0082123912a65fccaf5a5fb488.step1_circum0(ra_action_pzassertionconsumerservicev2activity_27bebf0082123912a65fccaf5a5fb488.java:163) ~[?:?] 
	at com.pegarules.generated.activity.ra_action_pzassertionconsumerservicev2activity_27bebf0082123912a65fccaf5a5fb488.perform(ra_action_pzassertionconsumerservicev2activity_27bebf0082123912a65fccaf5a5fb488.java:73) ~[?:?] 
	at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646) ~[prprivate.jar:?] 
	... 53 more 
Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -1 
	at java.lang.String.substring(String.java:1967) ~[?:1.8.0_201] 
	at com.pega.pegarules.integration.engine.internal.sso.saml.SAMLv2ACSHandler.populatePOSTBodyParams(SAMLv2ACSHandler.java:458) ~[printegrint.jar:?] 
	at com.pega.pegarules.integration.engine.internal.sso.saml.SAMLv2ACSHandler.executePostBindingFlow(SAMLv2ACSHandler.java:368) ~[printegrint.jar:?] 
	at com.pega.pegarules.integration.engine.internal.sso.saml.SAMLv2ACSHandler.processSAMLResponse(SAMLv2ACSHandler.java:71) ~[printegrint.jar:?] 
	at com.pega.pegarules.integration.engine.internal.util.PRSAMLv2Utils.processSSOResponse(PRSAMLv2Utils.java:151) ~[printegrint.jar:?] 
	at com.pegarules.generated.activity.ra_action_pzassertionconsumerservicev2activity_27bebf0082123912a65fccaf5a5fb488.step1_circum0(ra_action_pzassertionconsumerservicev2activity_27bebf0082123912a65fccaf5a5fb488.java:163) ~[?:?] 
	at com.pegarules.generated.activity.ra_action_pzassertionconsumerservicev2activity_27bebf0082123912a65fccaf5a5fb488.perform(ra_action_pzassertionconsumerservicev2activity_27bebf0082123912a65fccaf5a5fb488.java:73) ~[?:?] 
	at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646) ~[prprivate.jar:?]

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Pega Platform

Posted: 5 years ago
Posted: 12 Mar 2019 13:48 EDT
Arvind Malav (malaa) Technical Manager
Pegasystems Inc.
IN

Can you please let us know the PRPC version?

If possible, do share screenshot for SAML rule configured.

To me, it looks like assertion service is not configured properly.

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Posted: 5 years ago
Posted: 12 Mar 2019 14:37 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

This looks to the same defect as described here: https://community.pega.com/support/support-articles/saml-20-acs-request-leads-error. The hotfix mentioned here is only applicable for 7.4. In pega 8.1.x, you would have to wait for the next available patch. Create a SR with Pega GCS to start the process.

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