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Question

 Kalpana Shah (KALPANAN)
HCSC

HCSC
US
KALPANAN Member since 2010 1 post
HCSC
Posted: Oct 6, 2017
Last activity: Oct 16, 2018
Posted: 6 Oct 2017 11:06 EDT
Last activity: 16 Oct 2018 12:03 EDT
Closed
Solved

Pega 7.3 - Tracer option from Service SOAP has been removed

Service SOAP used to have Tracer option in earlier versions of Pega. This option has been removed in 7.3. Is there a new feature in 7.3 of tracing Service SOAPs for an asynchronous SOAP call?

***Updated by moderator: Lochan to add SR details***


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Dev/Designer Studio
Support Case Created

Accepted Solution

Posted: 8 years ago
Posted: 13 Oct 2017 13:50 EDT
Kalpana Shah (KALPANAN)
HCSC

HCSC
US

Our team found out that the issue was due to the DSS "trace/cluster/ServiceRuleWatchMaxProductionLevel" being set to a level below 5. 

I have asked that the SR be resolved as our issue has been solved.

 

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Posted: 8 years ago
Posted: 8 Oct 2017 13:05 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Technical Support Engineer, Application Authoring
Pegasystems Inc.
US

I still see the Trace option in the Actions menu of Service SOAP rules. Is that the trace option you were referring to?

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Posted: 8 years ago
Posted: 13 Oct 2017 8:49 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

Please let us know the SR number so that we track it through this post.

Thanks,

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Accepted Solution

Posted: 8 years ago
Posted: 13 Oct 2017 13:50 EDT
Kalpana Shah (KALPANAN)
HCSC

HCSC
US

Our team found out that the issue was due to the DSS "trace/cluster/ServiceRuleWatchMaxProductionLevel" being set to a level below 5. 

I have asked that the SR be resolved as our issue has been solved.

 

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Posted: 8 years ago
Posted: 16 Oct 2017 5:59 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Thank you for providing the SR number and the resolution. I will mark this post as Answered.

Regards,

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