Question
Common Wealth Bank of Australia
AU
Last activity: 23 Nov 2016 11:34 EST
Pega 7.1.9 picks up browser settings for date format rather than default locale settings
In our application we have defined a specific locale format through the option : Pega -> User Interface -> Localization Tools -> Locale Settings
But even after setting the locale to desired format, pega picks up the date format from the browser settings. If the locale setting is different from browser setting, then browser setting precedes. Is this the expected behaviour?
Is there any way we could stop the date format change from occurring? or Is this a product issue?
Scenario:
We have set our pega locale settings to en_AU.
But some users have their browser setting as en_US in (Google Chrome browser).
This conflict in locale settings causes the validations to fail when logged in from a browser which has en_US format.
If we have sections defined with DateTime control, then the Date time control in the editable format displays in en_US format rather than en_AU.
When user selects the date in their system, the date comes up as MM/dd/yyyy rather than dd/MM/yyyy.
Why pega is not picking up from the locale settings defined in the product? Why does it pick the browser settings?
Is there a way to overcome this issue?
Regards,
Sri
Accepted Solution
Infosys
AU
Locale setting on Operator ID rule form is in Profile tab. Make sure you have en_AU there:
Pegasystems Inc.
IN
ideally Operator ID locale definition takes precedence to Browser level settings. So, Operator ID locale setting should be blank if we want the browser settings to be applied.
Common Wealth Bank of Australia
AU
Thanks Murali and Phani.
So, I did the following - to do a quick test:
Application has the locale settings as below:
My Operator ID has Australia as Locale settings (below).
When I login using my operator id from a different system, that has browser setting as English US then the date format is changed to MM/dd/yyyy.
Common Wealth Bank of Australia
AU
Many Thanks Phani and Murali.
Yes, the locale was blank on the Operator iD - Profile tab.
I have tested this successfully and can see the profile locale overrides the browser locale.
coforge.com
GB
HI Team,
I have the same issue but the operator id is already configured the locale as en_AU and i am checking the application from IST timezone.so in the date picker the date is not setting default to Australia's date when the date changes in AEDT.
ex: 23/11/2016 is today's date after 6:30 PM IST if we check the date picker it is still showing 23 as the selected date instead of 24.
Thanks,
Deepika
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Pegasystems Inc.
IN
Hi Deepika,
Since this post has been marked Answered, we created a new post for you! Please click the below link to get to the post. You can edit the post to update content.
Pega picks up browser settings for date format rather than default locale settings
Regards,
Lochan | Community Moderator | Pegasystems Inc.