Pega 19.1.94.0 Error occurred in StartMethod of microsoft Outlook Mail
After updating from Pega Proprietary information hidden to Proprietary information hidden, the Start Method of microsoft Outlook Mail now gives an error.
The StartOnProjectStart properties of microsoft OutlookMail is used to start with StartMethod when an error occurs in False and stop after sending an email.
When I started OUTLOOK during Debug, it didn't start up, so I think it might not be possible to start OUTLOOK while the robot is running.
If you have any past events or countermeasures, please let us know.
***Edited by Moderator: Pooja Gadige to add capability tag***
Pegasystems Inc.
US
@ReiA7543 This does not sound like anything I have experienced. I suggest opening a support request so someone can look at your issue on your machine and collect logs.
If you do open a support request, please add the support request number to this post so we can add a resolution.
Updated: 24 Mar 2022 5:20 EDT
NTT Data Luweave Corporation
JP
Running SendMail.os in Robot Inspector will result in an error.
Deleting MailPopup.os will eliminate the error. However, since MailPopup.os is used, please consider how to not delete it.
I made support request INC-217147.
Please check it.
Pegasystems Inc.
US
@ReiA7543 I don't believe you need to start and stop the Mail component.
I generally send mails using a proxy from the Outlook Mail Connector by calling the NewMail method and extracting a proxy. I modified your solution to do that, but you can also try using the connector you have as shown in the example above.
NTT Data Luweave Corporation
JP
If you set properties StartOnProjectStart of microsoftOutlookMail1 to True, you can send an email without Start_Method and Stop_Method.
However, I can't handle Outlook popups.
Since Outlook pop-ups are output depending on the status of antivirus software, it is not possible to test, so I would like to be able to send emails in the following situations where I was able to send emails before the Pega version upgrade, so please teach me how to deal with the cause.
· MicrosoftOutlookMail1_StartOnProjectStart = False
-Use Start_Method, Stop_Method
See below for the contents of the Microsoft Outlook popup.
Pegasystems Inc.
US
@ReiA7543The connectors don't specifically handle any Outlook pop-ups. If you have any that prevent any activities in Outlook, you'd need to handler those either by disabling them or via interrogation or perhaps a C# script using UIAutomation. For the one you mentioned though, MS suggests the following methods to disable it;