Closed
OTP Problem
Hello
When I try to recover through the "Forgot Password"? OTP is not sent.
Please tell me what could be the problem.
In Security Policies, the mail account is configured.
Posted: 5 years ago
Decision Consultant Solutions
Decision Consultant Solutions
GB
What is your platform version?
Have you observed any exceptions in the PegaRULES log file.
Enable the below logger and reproduce the issue and attach the PegaRULES logs here?
Rule_Obj_Activity.pxSendOTP.Data_Admin_Operator_ID.Action
Posted: 5 years ago
TN
TN
RU
Hello, I’m new to Pega and don’t know how to "Enable the below logger and reproduce the issue and attach the PegaRULES logs here?"
OTP is sent, but only during the first login to the system (Force change password), but when using the Forgot password link, sending is not performed
Pega version 7.4