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Question

 Saranya R (saranyaR0434)
Accenture

Accenture
IN
saranyaR0434 Member since 2013 1 post
Accenture
Posted: Sep 22, 2023
Last activity: Sep 23, 2023
Posted: 22 Sep 2023 2:46 EDT
Last activity: 23 Sep 2023 0:36 EDT
Closed

OOTB functionality to differentiate read and unread messages

Clients wants us to show the difference between read and unread post in pulse which is tagged to case. could you please let us know OOTB methods/functions to achieve this.

***Edited by Moderator Rupashree to update Capability tags***
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Pega Platform 8.6.6
Case Management

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