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Question

 Shiv Kumar (ShivK381)
Centene

Centene
US
ShivK381 Member since 2017 1 post
Centene
Posted: Feb 27, 2017
Last activity: Mar 1, 2017
Posted: 27 Feb 2017 17:37 EST
Last activity: 1 Mar 2017 12:46 EST
Closed

Number of days are getting incremented on 12 PM day time instead of 12 AM night

Hi All,

I am using OOTB function alias pxDifferenceInDays to calculate number of days by passing a property of type date and pxCurrentDateTime OOTB function alias.

We are in CST time zone and server is also present in CST time zone. Now number of days are getting incremented in 12 PM day time instead of 12 AM

night. Just wondering if anybody has faced similar issue or any idea why this is happening? Help is highly appreciated.

Regards,

Shiv

***Moderator Edit: Vidyaranjan | Updated Categories***

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User Experience

Posted: 7 years ago
Posted: 1 Mar 2017 10:19 EST
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi

I guess it has something to do with the way system converts the date time to GMT first and then do the calculations.

This might require some thorough analysis with screenshare and tracer analysis etc. 

I recommend you to contact global customer support by raising an SR .

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Posted: 7 years ago
Posted: 1 Mar 2017 12:46 EST
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hi Shiv,

If you open an SR per Santanu's suggestion, please reply with the SR number here so we can track and link this PSC discussion with the SR.

Thanks!

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