Hello All

we are not able to access the designer studio in Pega 7.3 with load balancer url.   we are able to access the dev in indivudal urls we are getting the below error in the logs  

2020-08-03 02:41:11,320 [ce Thread Pool -- 60] [          ] [                    ] [                    ] ( pega.highavailability.quiesce) ERROR   - [setRunS tate] Exception occured while setting RunState java.lang.NullPointerException         at com.pega.pegarules.generation.internal.library.LibraryMetadataCache.findTripletForCurrentRulesetList(LibraryMetadataCache.java:534) ~[prprivate.ja r:?]         at com.pega.pegarules.generation.internal.library.LibraryMetadataCache.getFunctionInstance(LibraryMetadataCache.java:494) ~[prprivate.jar:?]         at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:180) ~[prprivate.jar:?]         at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:119) ~[prprivate.jar:?]         at com.pega.pegarules.generation.internal.library.LibraryFunctionUtilityImpl.resolveMethodCall(LibraryFunctionUtilityImpl.java:2923) ~[prprivate.jar: ?]         at com.pega.pegarules.session.internal.mgmt.Executable.resolveMethodCall(Executable.java:11215) ~[prprivate.jar:?]         at com.pegarules.generated.trigger.ra_action_fieldlevelaudit_ee5153ae70081f207ffacea1928a7cd1.perform(ra_action_fieldlevelaudit_ee5153ae70081f207ffac ea1928a7cd1.java:76) ~[?:?]         at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:3391) ~[prprivate.jar:?]         at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:227) ~[prprivate.jar:?]         at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:155) ~[prprivate.jar:?]         at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.evaluateWhen(ChainingEngineUtilImpl.java:337) ~[prprivate.jar:?]         at com.pega.pegarules.exec.internal.declare.infengine.TriggerImpl.evaluateNetworks(TriggerImpl.java:267) ~[prprivate.jar:?]         at com.pega.pegarules.data.internal.access.DatabaseImpl.performTriggers(DatabaseImpl.java:6609) ~[prprivate.jar:?]         at com.pega.pegarules.data.internal.access.Saver.performTriggers(Saver.java:720) ~[prprivate.jar:?]         at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:683) ~[prprivate.jar:?]         at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:1829) ~[prprivate.jar:?]         at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:2726) ~[prprivate.jar:?]         at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:2717) ~[prprivate.jar:?]         at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.setRunState(NodeRequestorMgt.java:487) ~[prprivate.jar:?] --More--(4%)  

***Edited by Moderator Marissa to update General to Produc; update Content Type from Discussion to Question******