not able to save tracer session
Hi!
I was trying to save a tracer session while tracing a SOAP service but it just doesn't allow me to save. if anyone has experienced the same or know the fix we would really appreciate it.
thanks!
USAA
US
@JesusG13 Thats new to me. Even in our environment where IT has a bunch of networking monitoring going on that breaks downloads, I can resume the trace download. Also you should be able to save the trace even when the requestors go away (like in an agent or queue processor after they have completed processing) So I suggest you check the logs for the node being traced and see if there are any clues there. Unless you took a long time (like 30 min or more) before saving the trace after it completed.
Infosys Limited
IN
I could see this issue when trying to save the larger tracer (Which means it has captured a large number of steps). Could you please increase the heap size on following the support article.