Question
Tech Mahindra
IN
Last activity: 9 Jan 2025 9:36 EST
Not able to save insights into production rulesets
Hi All,
We have a requirement to create insights in Production Environment. (Pega Constellation)
(For example)
In Production we have Production Ruleset name TMProd:01-01.
Creating Insights in Pega constellation app saves the insight into RSV, TM: 01-01.
Since the insight is created in "TM" RSV, in production also it is looking for open versions in the TM ruleset. But as it is not a Production Ruleset, we are not able to either update an insight or create a new one in Prod environment.
I have checked if the Production RSVs are properly configured in the access group (in place) but still not able to save insights.
Can anyone help.
Thanks in advance.
Evonsys
IN
Add the Prod RS in Application stack at the the top and try to create Insight and see if the insight is creating in prod RS. Once the Insight is in Prod RS remove it from the app stack.
OR
Every insight will have a insight ID created(open the Insight from APP studio --> Actions--> Query info --> Insight ID), using Insight ID open it from Dev studio and try to save as the Insight to Prod RS and delete the original if needed.
HCA Healthcare
US
@AnudeepKumarGThe issue occurs because insights created in the Pega Constellation app are being saved in a non-production ruleset (TM:01-01) instead of the designated production ruleset (TMProd:01-01). To fix this, ensure TMProd:01-01 is correctly marked as a production ruleset