Question
LTIMindtree
IN
Last activity: 17 Apr 2023 20:58 EDT
Not able to launch Pega application with case creation from external application
Hi Team,
We have a requirement where we have an external tool. On click of the link in the tool,below steps need to be followed
1.Get input parameter from external tool. For ex-AccountID
2.Get the AccountID and pass it to an API to get the account details
3.Then, Create a case and show the first screen of the case created.
We used the below URL to call Pega from external tool.
https://yywebsite/sso?pyActivity=className.Activityname&AccountID=1234567
On launching the above URL from external application, we are facing below issues
1.When the user access group have a developer portal, we are able to see the harness
2.when the user access group has business portal we are getting- 403 Frobidden
Note:
1.In the activity security tab-we have checked allow invocation from browser and added a privilege
2.Pega Mashup is not accepted by external application team
Could you please let us know if you have faced a similar issue.
Thanks.