Question
Tata Consultancy Services
IN
Last activity: 12 Jan 2022 15:21 EST
Skin not rendered when Pega is launched from external application
Hello,
I have a Peg 7 application and I am opening the Pega 7 cases from an external application. The requirement is, there will be links in that application for the cases, when user clicks on the link, the corresponding case will be opened in a new thread.
We are using RedirectAndRun functionality in Pega to open the case in new thread. But the issue is application Skin is not loaded.
Can anyone please help on this issue?
Accepted Solution
Updated: 12 Jan 2022 15:21 EST
Tata Consultancy Services
IN
Create an activity with following steps to open the case in Review mode with correct skin -
Step 1) Java -
String inshandle = "<case key>"; (the case key may be passed as a param in url and needs to be mapped in the activity)
tools.putParamValue("RedirectLocation","pyActivity=Work-.Open&Action=Review&HarnessPurpose=Review&pzSkinName=<Skin Name>&InsHandle="+insHandle);
Step 2) Call activity RedirectAndRun with below params
ThreadName - Give a thread name
AccessGroupName - Provide the access group of the user who is opening the case. Its upto you how you want to get it
Location - Param.RedirectLocation set in the Java step previously
bPurgeTargetThread - true
bEncodeLocation - true
Let me know if it works for you!
Morgan Stanley
IN
@avisekmondal Hi, Were you able to find any solutions for the issue?
Tata Consultancy Services
IN
@ShambhuTiwary yes...i found a solution for this.
Pegasystems Inc.
US
Hi @avisekmondal,
So glad that you found your solution! It would be great if you could share that and then we can mark your reply as the Solution to help others, like @ShambhuTiwary!
Thanks in advance!
Cigna
IN
@avisekmondal please share the solution we have similar situation
Coforge Limited
IN
@avisekmondal Could you please share the solution.
Accepted Solution
Updated: 12 Jan 2022 15:21 EST
Tata Consultancy Services
IN
Create an activity with following steps to open the case in Review mode with correct skin -
Step 1) Java -
String inshandle = "<case key>"; (the case key may be passed as a param in url and needs to be mapped in the activity)
tools.putParamValue("RedirectLocation","pyActivity=Work-.Open&Action=Review&HarnessPurpose=Review&pzSkinName=<Skin Name>&InsHandle="+insHandle);
Step 2) Call activity RedirectAndRun with below params
ThreadName - Give a thread name
AccessGroupName - Provide the access group of the user who is opening the case. Its upto you how you want to get it
Location - Param.RedirectLocation set in the Java step previously
bPurgeTargetThread - true
bEncodeLocation - true
Let me know if it works for you!