Hi Team,

We have recently upgraded from pega 5.5 to Pega 7. On top of Pega 7 we had the following frameworks deployed in order.

1. PCF_07_01_02 – PCF 712
2. IIFv716_Install_Bundle – IIF 716
3. CustomerService_714 – CS 714
4. CustomerServiceForInsurance_714  - CSI  714

Attached the document containing the production issue.

Questions from the document:

- Will pega provide PegaInsuranceCPM application rule related to CSI 7.1.4 framework.

- Or CustomerServiceInsurance 7.14 application rule is replacement for PegaInsuranceCPM 7.13 application rule from CSI 7.14 ?

Message was edited by: Marissa Rogers - Added Category (4.8.16)