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Question

 vangaveeti sujith (vangaveeti)
infosys

infosys
IN
vangaveeti Member since 2015 3 posts
infosys
Posted: Sep 12, 2018
Last activity: Sep 14, 2018
Posted: 12 Sep 2018 9:15 EDT
Last activity: 14 Sep 2018 0:14 EDT
Closed

Need to parse html content that is coming from email body

Hi,

I have a requirement to parse the HTML content that is coming in Email body in Service email.

we are receiving the message sent by user in email body in HTML tags to the clipboard property{.pyInboundEmail.pyBody}. Even though we selected Handle Html Content to Inline- Prefer text. PFA attchement.

can some one help in parsing this HTML content to Text.

***Edited by Moderator Marissa to update platform capability tags****

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Low-Code App Development
Case Management

Posted: 6 years ago
Posted: 13 Sep 2018 13:23 EDT
Kurt Waltz (KurtW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

While this isn't something I've tried personally, the below posts have some information that might be of use to you.

https://collaborate.pega.com/question/how-parse-html-content-email-body

https://collaborate.pega.com/question/html-tags-getting-parsed-incoming-email-body

Hope this helps!

-Kurt

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