Question

Hsbc Software Development India Pvt Ltd
IN
Last activity: 16 Oct 2018 12:03 EDT
HTML Tags getting parsed in the Incoming Email Body
Hello ,
We are using MS Outlook V2013 and Pega 6.1 SP2 Version .
We have email intigration with Outlook where we are facing issue on the parsed inccoming email into the message Body .
Its showing as HTML Tags as shown below .
<html>
I had raised an SR-B65838 but the person has asked to refer to below article . https://community.pega.com/support/support-articles/incoming-email-parsed-raw-html However this hasn't solved our problem . we still facing the issue . Could you please advise on this as this is showstopper issue ?
|
**Moderation Team has archived post**
Hello ,
We are using MS Outlook V2013 and Pega 6.1 SP2 Version .
We have email intigration with Outlook where we are facing issue on the parsed inccoming email into the message Body .
Its showing as HTML Tags as shown below .
<html>
I had raised an SR-B65838 but the person has asked to refer to below article . https://community.pega.com/support/support-articles/incoming-email-parsed-raw-html However this hasn't solved our problem . we still facing the issue . Could you please advise on this as this is showstopper issue ?
|
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.