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Posted: Jul 4, 2023
Last activity: Jul 15, 2023
Last activity: 15 Jul 2023 4:11 EDT
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Need Help ** WE are observing for few cases, getting status as New on Resolution
Hi All,
We are observing for few cases, the case status is getting New instead of Resolved Completed or Resolved Cancelled or Resolved Rejected. Tried tracing by creating new cases, but not able to replicate in lowers.
Please share any ideas regarding this issue and how to overcome the same.
We are using Pega 8.7
Regards,
Surya