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Question

 Gokul Panneerselvam (GokulP02)
Centene Corporation
Robotics Process Automation
Centene Corporation
US
GokulP02 Member since 2021 3 posts
Centene Corporation
Posted: Apr 18, 2025
Last activity: May 13, 2025
Posted: 18 Apr 2025 12:56 EDT
Last activity: 13 May 2025 11:46 EDT
Solved

Need assistance on Outlook Mail automation

I'm trying to read mails from a particular mailbox and I would like to know if I could use Pega Robotics to read mails without having the outlook client installed in the VM

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Pega Robotic Process Automation
Email
Healthcare and Life Sciences
Decisioning Architect

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  • xusheng liang Abhinaya Bethina

Accepted Solution

Posted: 2 months ago
Updated: 1 month ago
Posted: 18 Apr 2025 14:39 EDT
Updated: 13 May 2025 11:46 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

@GokulP02 The Outlook Connector requires Outlook to be installed. If obtaining that software isn't possible, you could try to interrogate the web mail version of Outlook, however that might be challenging. Our recommendation is to use Outlook.

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