Question
HCL Technologies
SG
Last activity: 25 Jan 2021 2:25 EST
Need AES Agent Details
Hi,
In our project, we are implementing AES for exception handling but we are not able to get AES agent information.
Please help if anyone knows the functionality of each AES agent.
Attaching the screenshot of agents.
Pegasystems Inc.
PL
Depending on the kind of information you're looking for, you can have a look in Enterprise menu, select your system, select the Agents tab.
Updated: 22 Jan 2021 6:38 EST
Accenture
SG
@bernj2 We are looking for the documentation of AES agents, we are trying to understand what is the responsibility of each AES agents.
Pegasystems Inc.
PL
@LakshmiNarayann there is not such documentation I'm afraid. But why would you need such information? Any concern?
Accenture
SG
@bernj2 Thanks for your response, As AES is used for monitoring. If there are any issue, we need the knowledge of what agents to look at
Updated: 25 Jan 2021 2:25 EST
Pegasystems Inc.
PL
@LakshmiNarayann I'm not sure I understand your concern.
If there is any issue with one the AES' agent, that's AES' team responsability. If you're talking about issues in general (including agents one), Event Viewer is where you want to investigate.