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Question

 John Paul Raja Christu Raja (JohnPaulRaja,C)
Maantic Inc
Consultant
Maantic Inc
US
JohnPaulRaja,C Member since 2011 302 posts
Maantic Inc
Posted: Aug 28, 2017
Last activity: Aug 29, 2017
Posted: 28 Aug 2017 10:58 EDT
Last activity: 29 Aug 2017 10:22 EDT
Closed

How to update Agent PyRecurrence details using SQL query

Hi,

Creating customized agent scheduler functionality, we need to SQL query to update agent recurrence details like PyStartHour, and PyStartAMPM etc...

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Posted: 7 years ago
Posted: 29 Aug 2017 6:08 EDT
Habeeb Baig (BaigHabeeb)
Virtusa IT Consulting
Lead Decisioning Architect
Virtusa IT Consulting
AE

Hi,

I am not sure if this is a right way to update agent details directly in DB. Is it not possible for you to update the recurrence details for the agent from designer studio?

 

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