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Question

 Sowmalya Mandal (SowmalyaM)
CIBC
Technical Architect
CIBC
CA
SowmalyaM Member since 2014 5 posts
CIBC
Posted: Oct 31, 2016
Last activity: Nov 11, 2016
Posted: 31 Oct 2016 9:50 EDT
Last activity: 11 Nov 2016 7:53 EST
Closed

Need to send an outbound email when an agent goes down in Production..

Need to send an outbound email when an agent goes down in Production.

How to monitor when an agent crashes..

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Low-Code App Development
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  • zibin yang Venkatravu Mada Ponnurangam Nagaraj Venkata Yendeti sunil kumar behara and 2 More
Posted: 8 years ago
Posted: 11 Nov 2016 7:53 EST
Prudhvi Nallam (Prudhvi Ranjan Nallam)
BlueRose Technologies
Senior Consultant
BlueRose Technologies
AU

Hi Sowmya,

You can use the value of StepStatusGood in your agent activity and use SendEmailNotification activity for sending the message when it goes down. Also, you can add log message as well.

Thanks and Regards,

Prudhvi

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