Skip to main content
Contact a Moderator

Question

2
Replies
537
Views
 Sowmalya Mandal (SowmalyaM) CIBC Technical Architect
CIBC
CA
SowmalyaM Member since 2014 5 posts
CIBC
Posted: October 31, 2016
Last activity: November 11, 2016
Posted: 31 Oct 2016 9:50 EDT
Last activity: 11 Nov 2016 7:53 EST
Closed

Need to send an outbound email when an agent goes down in Production..

Report

Need to send an outbound email when an agent goes down in Production.

How to monitor when an agent crashes..

Low-Code App Development Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 5 years ago
Posted: 1 Nov 2016 10:16 EDT
Santanu Bhattacherjee (Santanu) PEGA Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

This article will give you a clue on how to monitor agent status from outside.

Also, you can use AES for the same. 
Posted: 5 years ago
Posted: 11 Nov 2016 7:53 EST
Prudhvi Ranjan Nallam (Prudhvi_N) PEGA Technical Solutions Engineer
Pega
IN

Hi Sowmya,

You can use the value of StepStatusGood in your agent activity and use SendEmailNotification activity for sending the message when it goes down. Also, you can add log message as well.

Thanks and Regards,

Prudhvi

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice