I have a problem where the application that I have built into the native application (APK), every time it is running on the application is always stuck on the splash screen page, this happens on the Android version 9.0
if run on an android version below <9.0, everything works fine.
I built using Pega 7.2.2 and Pega 8.1
and already https (secure connection)
is there a solution for this or are there things that I haven't done?
***Edited by Moderator Marissa to update platform capability tags****
Thanks for support, i have try using pega 8.1 (pega mobile client) and already https (SSL) but still facing the same problem, stuck in the splash screen
Any another suggest, may be i missed for the step
Posted: 3 years ago
Posted: 3 Oct 2019 8:33 EDT
Kevin Zheng (KevinZheng_GCS)
Director, Technical Support
Need to capture some device side log. I wonder if your issue can be reproduced using an Android emulator where you can capture all the native logs. Also http trace and pega rules log would be helpful (e.g., did the request even reach the server side?)