Mobile app user inactive status
I have a requirement to display only active users in a report.
Active users: users who are currently accessing the mobile app (Pega mobile app), if the user closes the app (not logged off), those users should be considered as inactive and should not be displayed in the report.
How can I achieve this?
Thanks
Pegasystems Inc.
GB
@Ritesh To display only active users in a report, where active users are defined as those currently accessing the Pega mobile app, you can follow these steps:
. **Create a Report Definition**: Start by creating a report in the `Data-Admin-Operator-ID` class.
2. **Add Relevant Columns**: In the report, add columns such as `pyUserIdentifier`, `pyUserName`, and `pyLastSignOn` to capture user details and their last sign-on time.
3. **Filter Active Users**: To filter out users who have closed the app, you need to ensure that the report only includes users who have an active session. This can be achieved by checking the requestor list or session data to see if the user is currently active.\
4. **Customize Report**: Optionally, you can customize the report further to meet your specific requirements by editing the report or selecting options from the Actions list.
By following these steps, you can generate a report that displays only the active users currently accessing the Pega mobile app.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
How to check/Verify InActive userids in the application
Inactive operators list report
@Ritesh To display only active users in a report, where active users are defined as those currently accessing the Pega mobile app, you can follow these steps:
. **Create a Report Definition**: Start by creating a report in the `Data-Admin-Operator-ID` class.
2. **Add Relevant Columns**: In the report, add columns such as `pyUserIdentifier`, `pyUserName`, and `pyLastSignOn` to capture user details and their last sign-on time.
3. **Filter Active Users**: To filter out users who have closed the app, you need to ensure that the report only includes users who have an active session. This can be achieved by checking the requestor list or session data to see if the user is currently active.\
4. **Customize Report**: Optionally, you can customize the report further to meet your specific requirements by editing the report or selecting options from the Actions list.
By following these steps, you can generate a report that displays only the active users currently accessing the Pega mobile app.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
How to check/Verify InActive userids in the application
Inactive operators list report
Pegasystems Inc.
CA
This might have incorrect data because the users swiped and closed the app instead of logoff, but the session will be still active on the server until the authentication timeout happens.