Question
Cvs Caremark
US
Last activity: 29 Sep 2019 6:42 EDT
Manage Agent jobs
Hello Pega Experts,
We have multi cluster /Multi node environment. we are using IBM WebSphere as middlewear.
when ever we are doing JVM recycle. stop the agents on each node before . start agents after jvm is up and running.
Since SMA is not allowing to choose more than one agent to start/Stop(other than start all/Stop all).
can you please suggest the other alternatives to manage agents (start/stop) on a given node.
Please let me know if you need more information.
Pegasystems Inc.
IN
Hi,
The below link might help you.
https://collaborate.pega.com/discussion/configuring-button-agent-stop-start
Thank You,
Pegasystems Inc.
IN
Hi,
Starting from Pega7.3 you have Agent management landing page which has checkbox instead of radio buttons which can be used to select multiple agents and start them or stop them at a time. So if you are on Pega7.3 or above version you can navigate to Designer Studio>System>Operation>Agent Management.
If you are using Pega version below 7.3 then SMA is the only OOTB option to enable and disable agents before and after restart of JVM.
Why do you want to stop the agent before JVM restart and start the agent afterwards?
Regards,
Vikash
Caremark LLC
US
Thank you Vikash for your reply.
This was written in SOP for when ever database is going offline/JVM recycle is happening.
I see your point that JVM recycle may not need stop agents before / start the agents once JVM is Up.
Pegasystems Inc.
IN
Which version of Pega are you using?
In Pega 7.1.7 or 7.1.8(not sure the exact version) there are issues in which whenever there is a Database connection failure few agents goes into hung state. So may be to avoid this issue you might have been instructed to perform this task when Database is going offline.