Logoff from Pega application causing other non-pega applications are also logging off - PRPC 7.1.8
We have configured a hyper link in some Non-Pega application. we are ussing SSO URL to launch the pega portal. But that other non-pega application is using their own login (not SSO).
We are able to launch the Pega portal successfully by clicking the link. But when we click on logout option in pega portal, that other non-pega application is also logging off even though that is using non-SSO authentication.
We could see there are couple of articles and got to know that it is known issue in 6.x and fixed in 7.x But still we are facing this issue.
Could some one please let us know what could be the reason for this behavior. We are using IE webbrowser (we cant use any other browser in production).
***Updated by Moderator: Vidyaranjan. Removed user added #helpme and Ask the Expert tags. Apologies for confusion, shouldn't have been an end-user option***
***Updated by moderator: Lochan to add SR details***
Accepted Solution
Bank of America
IN
we are handling this in our custom rule.
Updated: 29 Aug 2016 3:22 EDT
Virtusa IT Consulting
AE
We have shared hotfixes for the similar behaviour on 6.1sp2/6.2 sp1 where PRPC log off clears the 3rd party app cookies in same session. However we may probably require more information to investigate the issue further. In this case I would have created an SR to get the HFix.
Pegasystems Inc.
IN
Hi Satish,
Please let us know the SR number here if you end up creating one!
Regards,
Lochan | Community Moderator | Pegasystems Inc.
Pegasystems Inc.
IN
Hi Satish,
Thanks for letting us know the SR number. I have tagged it to your post above under the Related Support Case Number field for effective tracking.
Regards,
Lochan | Community Moderator | Pegasystems Inc.