Delegated decision table is not opening from User portal - PRPC 7.1.8
We have delegated some data type rules and decision table rules to user access group in our application in Pega 7.1.8.
We are able to see Edit button beside all the rules.
When the user tries to edit the datatype rules, they are able to see the records properly and update the data type records.
But facing issue with Decision table rules. When the user clicks on Edit button, decision rule is not opening.
We tried saving decision table rule in unlocked ruleset version and provided privilege on the decision table class and obj class. But still issue not resolved.
Is there any bug with delegated decision tables in Pega 7.1.8? If so, is there any hotfix existed for this?
***Updated by moderator: Lochan to add SR details***
Accepted Solution
Pegasystems Inc.
IN
Hello,
On reviewing the SR, it was determined that the issue was due to customization and a recommendation to use the OOTB configuration was provided.
Please let us know for any updates.
Regards,
Lochan | Community Moderator | Pegasystems Inc.
PEG
PL
Is that an upgraded system?
Rule delegation model has been redesigned in 7.1.8. The first three types of rules which have been converted to the new model were data types, decision tables, and paragraph rules.
Those types have all have been converted to use the new delegation model. Any of these rule types still using the older "favorites" models will not be supported.
Convert to new delegation model for these rule types.
https://community.pega.com/sites/default/files/help_v718/procomhelpmain.htm
Bank of America
IN
Hi Rajeev,
Thanks for your reply.
We are following this approach only to delegate the rules. And we are delegating Data types and Decision table rules only which are supported in 7.1.8
Bank of America
IN
Hi Gangababu,
Thanks for your reply.
I could not find any error in tracer or log files while opening the delegated Decision table rules. But still I am not able to open the decision table from user portal.
We will verify at our end, if required will raise SR.
Pegasystems Inc.
IN
Hi satish javvaji ,
Did you end up raising an SR for this question with GCS? if so, I request you to share the SR number here, so that we can track it for you within the thread.
Thanks,
Vidyaranjan A V | Community Moderator | Pegasystems Inc.
Pegasystems Inc.
IN
Hi Satish,
Thank you for letting us know the SR details. I have added it in your post above under the Related Support Case Number field for effective tracking.
Regards,
Lochan | Community Moderator | Pegasystems Inc.
Accepted Solution
Pegasystems Inc.
IN
Hello,
On reviewing the SR, it was determined that the issue was due to customization and a recommendation to use the OOTB configuration was provided.
Please let us know for any updates.
Regards,
Lochan | Community Moderator | Pegasystems Inc.