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Question

 Hayden Carlson (HaydenC0) Coforge
Coforge
US
HaydenC0 Member since 2018 4 posts
Coforge
Posted: Jun 27, 2019
Last activity: Jul 12, 2019
Posted: 27 Jun 2019 12:25 EDT
Last activity: 12 Jul 2019 3:58 EDT
Closed

Launch Mobile Application

I have a request that requires the end user to receive an email when a case is created. In this email there is a link that is supposed to launch the mobile application on the users device. We only support iOS. The link should only launch the application to the login screen. How am I to accomplish this?

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Mobile

Posted: 5 years ago
Posted: 11 Jul 2019 9:40 EDT
Michael Michalski (MMichalski) PEGA Program Architect
Pegasystems Inc.
US

This is not a Pega issue, but rather an iOS issue.  A quick Google search led me to the following:

https://kitefaster.com/2016/07/13/how-to-open-ios-app-with-custom-url/

https://developer.apple.com/documentation/uikit/inter-process_communication/allowing_apps_and_websites_to_link_to_your_content/defining_a_custom_url_scheme_for_your_app

This should put you on the proper path.  Hope this helps!

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Posted: 5 years ago
Posted: 11 Jul 2019 9:41 EDT
Priyanka Boga (Priyanka Boga) PEGA Principal Engineer, Technical Support , User and Product Experience
Pegasystems Inc.
IN

Hi,

Hope below article will help in configuring the URL to launch the application.

https://community.pega.com/sites/default/files/help_v72/procomhelpmain.htm#mobile/concepts/mob-use-snapstart-module-outside-sdk-con.htm?Highlight=pyShowFullPortal

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Posted: 5 years ago
Posted: 11 Jul 2019 10:18 EDT
Michael Michalski (MMichalski) PEGA Program Architect
Pegasystems Inc.
US

I could be wrong, but I don't think snap start works with the Hybrid Client.  I believe the OP is requesting a way to launch the hybrid client to the login screen.  From the documentation you referred to, I see:

When you develop a custom mobile app in the Pega 7 Platform, you can also use the SnapStart activity, pyMobileSnapStart, outside of the Pega Mobile SDK...

I believe SnapStart will open a mobile browser, not the mobile application.

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I could be wrong, but I don't think snap start works with the Hybrid Client.  I believe the OP is requesting a way to launch the hybrid client to the login screen.  From the documentation you referred to, I see:

When you develop a custom mobile app in the Pega 7 Platform, you can also use the SnapStart activity, pyMobileSnapStart, outside of the Pega Mobile SDK...

I believe SnapStart will open a mobile browser, not the mobile application.

Does anyone else have more information on this?  @HALLJ, could you weight in?


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Posted: 5 years ago
Posted: 12 Jul 2019 3:58 EDT
Mateusz Pedzierski (Mateusz) PEGA Director of Product Management, User Experiences
Pegasystems Inc.
PL

Pega Infinity Mobile Client based apps register a custom scheme of app's bundleId by default. Let's consider Pega Mobile Preview application from app stores as an example. The app's bundleId is 'com.pega.mobile.preview'. That means any url starting from 'com.pega.mobile.preview://...' will be open in this app as long as it's installed on mobile device. Try adding such a link to test web page or email and click on it. 

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