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Question

 nikhil kumar (nikhilk7251)
Verizon Data Services
Senior software engineer
Verizon Data Services
IN
nikhilk7251 Member since 2016 61 posts
Verizon Data Services
Posted: Jan 29, 2018
Last activity: Feb 23, 2018
Posted: 29 Jan 2018 0:39 EST
Last activity: 23 Feb 2018 20:49 EST
Closed
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Keyword match in the email subject while doing email ingestion

Hi All,

We are using email ingestions for creating cases in our application . I want to have a keword match functionality of the email subject based on which I want to take some actions . Do we have anything in the latest version of pega related to keyword match , if not then how can I build this functionality.

***Moderator Edit: Vidyaranjan | Updated Categories***

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Case Management

Accepted Solution

Posted: 6 years ago
Posted: 23 Feb 2018 20:49 EST
nikhil kumar (nikhilk7251)
Verizon Data Services
Senior software engineer
Verizon Data Services
IN

No I am not using Virtual Assistant email channel . I have got a fix for it , I am using regular expression .

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