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Question

 Bharath Suntigikar (Bharath.Suntigikar)
Capgemini
Consultant
Capgemini
IN
Bharath.Suntigikar Member since 2018 5 posts
Capgemini
Posted: Feb 24, 2022
Last activity: Jul 13, 2022
Posted: 24 Feb 2022 3:08 EST
Last activity: 13 Jul 2022 9:33 EDT
Closed

java/lang/OutOfMemoryError :Java Heap space

HI All,

 

We are using JMSMDB listners for message processing to feed the messages into pega.

but we are getting java/lang/OutOfMemoryError :Java Heap space very frequently.

we have observed below exceptions in the logs:

@BASECLASS PYPREDESTROY #20170504T150255.210 GMT Step: 1 Circum: 0*NA****NA*NA*NA*NA*NA*NA*NA*NA*[MSG][deleteRequestor(): Error while deleting saved context (AWTBJPNGDALCH8Y6RMRR1MJ8DSJN5ICKV)][STACK][java.sql.SQLException: DSRA9350E: Operation Connection.rollback is not allowed during a global transaction.<CR> at com.ibm.ws.rsadapter.jdbc.WSJdbcConnection.rollback(WSJdbcConnection.java:3413)<CR> at com.pega.pegarules.data.internal.store.DatabaseConnectionImpl.rollback(DatabaseConnectionImpl.java:917)<CR> at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.deleteRequestor(DatabaseStorage.java:611)<CR> at com.pega.pegarules.session.internal.mgmt.base.RequestorPassivation.cleanupImpl(RequestorPassivation.java:610)<CR>

 

Any idea why we are getting above exceptions?  

***Edited by Moderator Marije to add Capability tags***
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Pega Customer Service for Financial Services 7.31
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