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Question

 Irfan Basha (Irfan Basha)
UnitedHealth Group Inc

UnitedHealth Group Inc
IN
Irfan Basha Member since 2021 4 posts
UnitedHealth Group Inc
Posted: Dec 16, 2021
Last activity: Dec 22, 2021
Posted: 16 Dec 2021 4:08 EST
Last activity: 22 Dec 2021 23:00 EST
Closed
Solved

Is it possible to find the details of browser requestor of a specific node in the past?

Hi,

 

The issue is we observed high number of "users" in a background processing node which seemed odd as that node is reserved only for system tasks. I am looking for a way to find the details of those users viz, Operator ID, AccessGroup etc. Can someone advise?

 

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Platform 8.3.5
User Experience

Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 16 Dec 2021 10:03 EST
Updated: 22 Dec 2021 23:00 EST
Gunasekaran Baskaran (Gunasekaran Baskaran)
Lventur
Delivery Head [PEGA]
Lventur
IN

@Irfan Basha

We would be able to get current number of requester count under each node from System-Status-Nodes table.

I am not sure whether we would be able to get historical requester session data from system.

You could raise SR with pega to know root cause of this issue and to know about load balancing configured for your environment, why end user session is not getting created under web node.

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