Issue with Log File Download on Pega72
Hello,
We have deployed Pega72 on Tomcat Application Server. We are unable to download Log Files from UI (Designer Studio->System->Operations->Logs : Log Files). Can anyone advise if any value needs to be setup. Attached the screenshot for reference.
Accepted Solution
Pegasystems Inc.
IN
Hi
What error are you facing when you click the links ?
It's good to check PegaDiagnostic user is present in the tomcat user's list or not.
Refer : https://collaborate.pega.com/comment/85416
Pegasystems Inc.
US
From the 7.2 Install document for WebSphere
The role PegaDiagnosticUser is associated with the System Management Application through a
security-constraint element on the Diagnostic Data servlet defined in the prweb.war application’s
web.xml file. In EAR file deployments, the web.xml file is located in the prweb.war file packaged
inside the prpc_*.ear file:
<security-constraint>
<web-resource-collection>
<web-resource-name>Diagnostic Data</web-resource-name>
<description>Serves diagnostic files generated by the JMX
client</description>
<url-pattern>/DiagnosticData</url-pattern>
<http-method>GET</http-method>
<http-method>POST</http-method>
</web-resource-collection>
<auth-constraint>
<role-name>PegaDiagnosticUser</role-name>
</auth-constraint>
</security-constraint>